Disappointed in Masala
I was very disappointed by my first visit to Masala on 2/14/04. My daughter and I were greeted by Kenny (one of the restaurant’s owners) and seated at a table which I found undesirable. When I asked for another table Mr. Kenny informed me that all other tables were reserved. At the time less than half of all tables were occupied, and I could see no “Reserved” signs on any of the unoccupied tables. When I politely asked again to be moved to another table, I was told in no uncertain terms that it was not possible and that we didn’t have to stay if we didn’t like it. This made us feel very unwelcome and we immediately left the restaurant without ordering anything. I had heard good things about Masala’s food and service, and was highly disappointed by this visit. In my extensive dining experience, be it at the fine restaurants in Danville, elsewhere in the Bay Area, nationwide, or internationally, I have yet to come across a situation when a patron could not be reseated in a half-full restaurant. I have dined in the finest restaurants in New Delhi, India, and I regret to say that on this occasion Masala did not do justice to the well-known hospitality of Indian restaurants. Our reservation was for 5:30 pm on Saturday, February 14, 2004, and we arrived at the restaurant on time. We made the reservation 2.5 hours ahead of time and received a call from Masala that it was confirmed. For the record, while this was my first visit to Masala, my wife and daughters had dined there in the past and were treated with utmost hospitality. This made my experience at Masala especially puzzling.
Service: 2
Overall: 2

Best Indian fusion restaurant in the East bay
Perfect place for dining, great ambience, excellent food, good service. restaurant you can dine in over and over again, great menu. I highly recommend it.
Recommended: Roasted quail, calamari, Tandoori chicken wings as an appetizers. Tandoori mixed Grill, Roasted Monk Fish, Vindaloo, Rack of Lamb as entrees. Kulfi and Ginger Serrano chili creme brulee as dessert.
Food: 10
Service: 8
Ambiance: 10
Overall: 10
- Sunnyvale