Good food, Great service
I've been eating at Cha am more than 4 years. I can feel that the service since couple months ago is much better. I get my food at the same time. All the waiters are very friendly especailly the manager who is very charming and can speak my language - philino. My family and I enjoy eating at Cha am very much and we will keep going to the place
Recommended: Mu Yang, Pad Thai and steaks
Food: 8
Service: 10
Ambiance: 10
Overall: 10

GREAT THAI
Really good freshly prepared food with a good selection of specials. Noisy "family" dining room and the waiters get a little harried. I've been a dozen times and have never had to wait more than 20 mins.
Recommended: Pad Thai, Cha-Am special noodles, laarb
Food: 8
Service: 6
Ambiance: 6
Overall: 6

Cha-Am = Rude Management
My boyfriend and I went to Cha Am (in Vallejo) for dinner on June 27, 2003 and left upset and hungry. After waiting for our food for almost an hour, we decided to tell the person at the register (because our waiter was nowhere to be found) to cancel our order. The manager heard and said that our order is coming up without even checking the kitchen. We told him that we had been waiting for almost an hour and we'd rather leave. Instead of apologizing he said, "No, no, no way; not an hour! Why don't you go to McDonald's." I could not believe a manager would say something this rude to customers and in front of his employees. My boyfriend and I are not the type of people that would make a scene out of a situation like this, so all we could do was to leave. I would really advise the owner(s) of Cha Am to take a good close look at his appointed manager, because I think the success of a business depends upon its management. I surely will NEVER go back to Cha Am in Vallejo.
Service: 2
Overall: 2
- Vallejo, CA